We understand that you might have a few questions regarding Promise Care. You may find the answers below or elsewhere on this website, but if you still have questions, please do not hesitate to contact us via email or by phone at (804) 288-2098. We will be happy to provide an answer!
Q: What are the staff to child ratios at Promise Care?
- Birth to 24 months, 1:4 ratio
- 2 to 6 years old, 1:10 ratio
- 6 years of age and older, 1:25 ratio
Q: Are all staff trained in CPR and First Aid?
A: Yes, Promise Care requires all staff to be certified in both CPR and First Aid. Additionally, several center staff are certified with medication administration training so you can be confident that your child will receive the best care possible while at the Center.
Q: Are background checks performed on all staff?
A: Yes, Promise Care complies with Commonwealth of Virginia regulations which specify that background checks must be performed for all employees as well as volunteers who spend time alone with one or more children.
Q: Are meals served at the Center?
A: Yes, children are served a morning and afternoon snack as well as lunch. Menus are posted on the Promise Care website as well as in the Center.
Q: Is there a discount for multiple child families enrolled at Promise Care?
A: Yes, multiple child families receive a reduced rate for the annual registration fee. Instead of $50 per child, the annual registration fee is $80 per family. Additionally, there is a 10% discount for the oldest child's tuition.
Q: From which schools does Promise Care provide transportation for the after school program?
- Transportation is suspended due to the covid-19 pandemic